Summary:  Manages regional store maintenance, building systems and replacement equipment for retail locations. Manages regional store maintenance staff, and external vendors. Establish and support regional operations relationships. Responsible for regional budgeting, financials, and accountability as it relates to maintenance and utility spend. 

Essential Duties and Responsibilities include the following.  Other duties may be assigned.  

•    Supports, hires and develops Regional Maintenance Managers and Technical Staff for retail locations. 

•    Manages building systems interior and exterior for retails stores, including design contracting, maintenance, projects, and construction services.

•    Manages mechanical, refrigeration, electrical plumbing systems for retails stores, including design contracting, maintenance, projects, and construction services.

•    Employs and/or contracts for regional maintenance and construction services.

•    Develop regional comprehensive project plans, defining scope, objectives, and deliverables. Create timelines, budgets, and resource allocation strategies for capital 
initiatives, life cycle and ad hoc equipment replacement within Long Range Capital Plan

•    Responsible for regional accounting functions for store maintenance, utilities and replacement equipment. Supports preparation of regional financial statements and reports on status of locations for regional management.

•    Manages third party invoice approval, issues resolution and vendor compliance. Develops and manages operating, capital and store budgets.

•    Prepares periodic inventory of building contents and property condition, and forwards listing to respective parties for review and corrective actions.

•    Establish and maintain clear communication with clients, team members, and senior leadership. Provide regular project status updates and manage expectations effectively.

•    Identify, assess, and mitigate potential risks. Coordinate tasks across multi-discipline pr stakeholders.  Ensure that deliverables meet quality standards and adhere to best practices

•    Set and maintain quality standards for deliverables. Conduct regular quality checks to ensure compliance with best practices and industry standards.

•     Allocate and manage project resources, including personnel, equipment, and budgets. Optimize resource allocation to achieve project goals.

•    Align goals and outcomes with the organization's strategic objectives. Ensure that all work contributes to the overall success of the business.

•    Adapt to changing organizational requirements, procedures and policies. Implement changes effectively while minimizing disruptions to the organization’s effectiveness.

•    Quickly identify and address potential issues and obstacles related to retail facilities operation support. Use critical thinking and problem-solving skills to find effective solutions.

Knowledge:

•    Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; applies design principles; Demonstrates attention to detail. 
•    Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
•    Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. 
•    Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
•    Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
•    Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
•    Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views.
•    Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Prepares and supports those affected by change; Monitors transition and evaluates results.
•    Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities.
•    Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others. 
•    Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision. 
•    Business Acumen - Aligns work with strategic goals.
•    Cost Consciousness - Works within approved budget; Conserves organizational resources. 
•    Diversity - Promotes a harassment-free environment.
•    Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
•    Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. 
•    Strategic Thinking - Understands organization's strengths & weaknesses; Adapts strategy to changing conditions. 
•    Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 
•    Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 
•    Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
•    Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
•    Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. 
•    Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
•    Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
•    Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
•    Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
•    Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. 
•    Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
•    Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.