Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education/Experience:

• Bachelor's degree (B. A.) from four-year college or university; or related experience that is an equivalent combination of education and experience, as described: 
  • Five years or more experience with in-store systems either in the store environment or in a support role 
  • or 
  • Five years or more of operations experience, management role in a retail related field 
  • or 
  • Four years or more in a Support Analyst or Business Analyst role with project QA/Training experience  
• Agile framework or QA experience 
• SQL and Oracle dB platform experience regarding writing, running and understanding query scripts 
• Mainframe and Control M testing experience 
• Preferred:  QA Automation tool experience

Math Ability:

Ability to work with basic mathematical concepts and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

Computer Skills: 

To perform this job successfully, an individual should have knowledge of Standard Microsoft Office Applications word processing software; Standard Microsoft Office Applications spreadsheet software; Standard Microsoft Office Applications (VISIO) design software; Standard Microsoft Office Applications internet software and Standard Microsoft Office Applications (Project) project management software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment with standard work schedule of 40 hours weekly and overtime as required.
• While performing the duties of this job, the employee is regularly required to sit (prolonged sitting and typing – PC utilization expected to be at least 80% of daily activity); use of hands and fingers, handle, or feel and reach with hands and arms. The employee is frequently required to talk or listen. The employee is occasionally required to stand; walk and stoop, kneel or crouch.
• Communicate orally with business users, co-workers, and vendors in face-to-face, one-on-one settings, in group settings, or using the telephone.
• Duties will require cognitive skills for comprehension, visual perceptions, calculation ability, attention (information processing), memory, and executive functions such as planning, problem-solving and self-monitoring.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.
• A wide degree of creativity and latitude is expected.
• Travel to job site as needed, to perform testing on site and install/test training equipment if necessary