Behaviors/Skills:

• Achieves results through teamwork: Open to diverse ideas, works inclusively and collaboratively with others, holds self and others accountable, involves others to accomplish individual and team goals
• Communicates Effectively and Candidly: Communicate clearly and directly, be approachable and relatable, engage people and help them understand change, provide and seek feedback, actively listen, and convey clear and strategic directions. Have excellent interpersonal skills
• Excels in Customer Service: Provide exceptional customer service regardless of circumstance.  
• Executes with Excellence: Action oriented, set clear expectations and milestones and assist with problem solving
• Leads Change and Innovation through Positive Influence: Demonstrate strong character, build partnerships, model balance between work and personal life, take responsibilities for self-development, role model leadership qualities such as motivation, inspiration, passion, trust, confidence and adaptability, work to coach and develop others, embrace technology, put forward creative ideas, champion and implement processes for improvement, take initiative and ask for or offer help when needed.
• Puts Patients and Safety First: Act as a champion for the patients, anticipating needs and exceeding expectations, in order to gain their trust and respect.  Help to identify and correct conditions that affect employee and patient safety.
• Strives for Reliability and Punctuality: Report for work on time and as scheduled. In the rare instance when you cannot avoid being late or are unable to work as scheduled, your supervisor or Manager-on-duty must be notified at least 2 hours in advance of your scheduled start time so appropriate arrangements can be made.  Be committed to meeting or exceeding goals.
• Effective verbal and written communication skills
• Ability to add and subtract two digit numbers and to calculate a discount percent amount in units of American Currency.
• Ability to learn and comply with HIPAA regulation
• Maintain confidentiality of customer records and information 
• Lift 20lbs or less on occasion

Minimum Position Qualifications/Education:

• Must be 18 years of age
• Requires a high school diploma or equivalent.