Associate Communication and Engagement Manager
- 📁
- Salaried
- 💼
- CORPORATE
- 📅
- 2515551 Requisition #
Your Purpose
At Harris Teeter, our purpose is to Enrich Lives, and as the Associate Communication & Engagement Manager, you are a strategic storyteller, culture champion, and voice for our associates. You connect associates to Harris Teeter’s purpose—Enriching Lives—through powerful internal communications that inspire, engage, and drive action. You bring to life the company’s values through messaging, events, and campaigns that make every associate feel informed, valued, and connected to our mission and each other.
You will lead high-impact content development and communication strategies, working across departments to increase reach, enhance engagement, and deliver experiences that build belonging and pride in the Harris Teeter brand.
What You’ll Do
Strategic Communication & Content Creation
- Develop and execute company-wide internal communication plans aligned with strategic priorities.
- Support Corporate Affairs storytelling initiatives by creating compelling, relevant content for internal audiences.
- Partner with department leaders and HR to translate complex initiatives into clear, associate-focused messaging.
- Act as editor of the It’s My Harris Teeter (IMHT) newsletter.
- Write and manage content for the company’s internal social platforms (LinkedIn, Instagram, etc.).
- Write and manage Communications content for the company’s internal associate platform, LiFT.
- Promote the company’s purpose and values in all communication touchpoints.
Engagement & Culture Activation
- Lead communication initiatives that improve associate experience, recognition, and emotional connection to the company.
- Serve as a trusted consultant to company leaders and HR to support people-driven communications.
- Lead internal events and engagement campaigns, including support for leadership meetings and company-wide moments.
- Activate programs that reinforce culture, celebrate achievements, and promote transparency.
- Partner with HR on the communication of the annual HT Voice associate survey.
Support for Key Initiatives
- Serve as a communication partner for HR-driven projects such as onboarding, talent development, and inclusion.
- Ensure consistent, inclusive messaging across all formats and platforms.
- Contribute to planning and execution of special projects, recognition campaigns, and training support.
- Analyze effectiveness of communications and engagement tools; provide feedback and evolve strategies.
Supporting Leadership Through the 5 Es
- As a manager-level leader, you are expected to model and reinforce our leadership expectations through the 5Es Leadership Framework – serving as both an example and a multiplier of leadership impact across teams and functions:
- Envision: Craft a bold, strategic vision that aligns with the company’s direction. Communicate clearly and consistently to ensure every team understands the “why” behind the work and feels connected to the bigger picture.
- Energize: Cultivate a high-energy, resilient environment where passion, recognition, and urgency fuel momentum. Drive engagement across levels by being visible, present, and inspiring in your leadership.
- Enroll: Build alignment and commitment by involving others early and often. Create clarity around change, communicate transparently, and ensure all stakeholders feel heard, valued, and empowered to act.
- Enable: Break down barriers, advocate for necessary resources, and build capability across your teams. Champion development, empower decision-making, and foster a culture of continuous learning and ownership.
- Execute: Deliver results that matter. Turn strategy into action with prevision and agility, ensure accountability, and continuously improve outcomes through clear priorities, strong follow-through, and data-driven decisions.
What You Bring
- Bachelor’s degree in Communications, Journalism, Public Relations, or related field.
- 2+ years of experience in corporate communications, preferably in retail or the food industry.
- Excellent writing, editing, and storytelling skills for multiple channels and audiences.
- Strong business acumen with the ability to advise leaders and influence internal change.
- Experience managing internal social platforms, intranet content, or newsletters preferred.
- Strong project management, organization, and collaboration skills.
- High emotional intelligence, curiosity, and a deep belief in the power of communication to connect and inspire.
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations will be provided, in accordance with applicable laws, to enable qualified individuals with disabilities to perform the essential functions of the position.
Physical Demands
Physical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 50 pounds, pushing and pulling climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store
Benefits
You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.