Your Purpose

The Assistant Property Manager is responsible for the comprehensive management and administration of the company’s owned and leased real estate portfolio, ensuring all locations operate efficiently, comply with lease terms, and maintain positive landlord and tenant relationships. This role involves negotiating leases and contracts, overseeing property maintenance and compliance, managing financial aspects such as rent, CAM, and budgets, and coordinating with internal departments and external partners (e.g., landlords, brokers, subtenants, and service providers). The individual serves as the primary contact for property-related issues, including emergency situations, lease renewals, construction coordination, environmental compliance, and financial reporting, while supporting corporate real estate operations and ensuring alignment with company objectives.

What You’ll Do

Property and Lease Management

• Serve as the primary property management contact for all Harris Teeter-owned locations, including being on call after hours and weekends.
• Manage day-to-day operations of owned properties and shopping centers, including tenant relations, repairs, landscaping, maintenance, and compliance with safety and fire sprinkler guidelines.
• Oversee lease administration for owned and subleased locations — track key lease dates, renewals, termination rights, rent commencements, and environmental obligations.
• Negotiate and manage new leases, renewals, and broker agreements for Harris Teeter-owned and subleased properties.
• Oversee landlord and tenant requests, including lease right waivers, expansions, exclusive rights, and special consents (e.g., telecom requests, propane installations, HT Pick Up, and special events).
• Support construction department by submitting landlord-required documents and ensuring pad acceptance criteria and remodel requirements are met.

Financial Administration

• Prepare and manage annual operating budgets and lease-related accounts for owned and leased properties, including rent, CAM, taxes, and other real estate expenses.
• Handle rent collections and processing from subtenants and tenants; assist with delinquency reports and collections.
• Manage CAM reconciliation, research financial variances, and process bill-backs and accruals as required.
• Calculate and report percentage rent to landlords, including payments.
• Track and report executory costs, operating costs, and yearly accruals to corporate accounting.
• Process and track vendor invoices for maintenance, repairs, and operating costs at self-maintained locations.

Maintenance and Compliance

• Oversee all property maintenance and service contracts for owned properties and Harris Teeter-maintained fuel centers.
• Negotiate maintenance agreements with service providers and ensure timely completion of repair requests.
• Manage common area maintenance (CAM) issues and coordinate resolution of landlord and tenant maintenance responsibilities.
• Process and respond to ADA compliance notices and other regulatory requirements.
• Serve as backup contact during emergency situations (e.g., hurricanes, snow events) and coordinate response with landlords and service providers.

Data and Lease System Management

• Maintain accurate and up-to-date records in the REM database, including subtenant lease information, key lease terms, and rent details.
• Prepare lease abstracts and summaries for management reporting.
• Support documentation and tracking related to subtenant income, rent booking, and security deposits (including seasonal student housing).

Communication and Coordination

• Serve as liaison among landlords, tenants, brokers, attorneys, insurance carriers, and internal departments (construction, accounting, and operations).
• Address and resolve landlord or tenant issues promptly and professionally, maintaining positive relationships and protecting the company’s leasehold interests.
• Provide information and documentation for insurance claims, capital transactions, and lease modifications.
• Support due diligence activities and real estate transaction closings as assigned.

Supporting Leadership Through the 5 Es

• As a salaried individual contributor, you are expected to demonstrate leadership from where you are by actively modeling the 5Es through your behaviors, contributions, and impact—playing a critical role in team success, culture, and results.
  • Envision: Understand how your role supports the company’s strategic direction. Stay curious and ask questions to clarify the "why" behind the work. Offer ideas that help connect tasks to the bigger picture and contribute to meaningful improvements.
  • Energize: Bring passion, positivity, and a drive for results to your daily work. Embrace new challenges with a solution-focused mindset. Celebrate team and individual successes, volunteer to support high-priority efforts, and encourage others during demanding times.
  • Enroll: Stay actively connected to your team, your work, and the organization. Participate in discussions, share your voice, and listen to others. Demonstrate care for your colleagues by offering support, recognizing strengths, and building trust across functions.
  • Enable: Take ownership of your development and help create an environment where others can thrive. Access resources, seek feedback, and engage in training opportunities. Build relationships that help you solve problems and expand your capabilities. Offer to support onboarding or mentoring of new team members.
  • Execute: Deliver high-quality work consistently. Set clear goals, prioritize effectively, and meet deadlines with attention to detail. Proactively address potential issues, communicate clearly, and stay focused on driving measurable outcomes. Continuously look for ways to improve your performance and impact.