"I have been with Harris Teeter for almost 9 years. I am very passionate about our brand
which includes our products and our people! I am proud that I can feel good about
shopping where I work because of our high standards on quality, freshness, and customer
service."
- I am Compassionate, Dedicated, Family Oriented.
Lauren F.
"My name is Tinisha W. and I have worked at Harris Teeter for 9 1/2 years now. I enjoy
being a Customer Service manager for numerous reasons. I like that my bright personality
no only brightens up the customer's day but also all the associates that work with
me daily. I have learned that when you treat people as you want to be treated they
will always be dedicated and have the up-most respect for me and my positive leader
in the company."
- I am Lighthearted, Energetic, Dependable.
Tinisha W.
"I have been working with Harris Teeter for 14 years. The thing I enjoy most is the opportunity
to teach associates this business and role we all play in serving the community.
The advice I would give any candidate for hire:"
- I am Family-oriented, Love Fishing, and Golfing with friends.
David T.
"I have worked for Harris Teeter for 16 years. I began my career with HT as a part time
cashier in 2000. I also worked in floral, HBC, accounting, and as ACSM before joining
the Customer Relations Team in 2009. The thing I love most about working for HT is
the opportunities and benefits that we provide our employees. There are few companies
who can that the majority of their employees in high level roles started out as part
time associates in their stores! If you are looking for a career that offers wonderful
benefits, room for advancement, and a chance to meet amazing people please join the
HT Family!"
- I am an Animal-lover, Compassionate, Quirky.
Brandie R.
"I have been working with Harris Teeter for 14 years. One of the many things I like most
about Harris Teeter is the opportunity for advancement and the relationships that
are built between the associates and myself. I enjoy working with and encouraging
them to reach their full potential, as an associate and as a person."
- I am Kind, Positive, Driven.
Chad J.
"My name is Charity and I have worked for Harris Teeter since 2002. I started off as
a part time cashier while attending Whinthrop University. Once I graduated I was
offered full time as a customer service clerk. I have been a store accountant, scanning
coordinator, receiver, assistant customer service manager, and currently I am a customer
service manager. For anyone interested in Harris Teeter as just part time job, don't
discredit making it a career choice. It's a great company to work for and the posibilities
are endless."
- I am a Firecracker, Hard Working, Artistic.
Charity T.
"I have worked with Harris Teeter for 29 years. I enjoy the family I have made while
working for such a friendly associate based company. I truly enjoy helping customers
and solving any issues they may have. If I had to give advice to potential applicant,
it would be to definitely be a people person, friendly, understanding, and willing
to always go the extra mile to make a customer's day."
- I am outgoing, intelligent, self-motivated.
Tammi W.
"I have worked for Harris Teeter for 5 years. Harris Teeter is a great company and knows
that its strongest asset is its people. Whether you work in Customers Relations,
Information Technology, or in the stores, you can see that every department truly
value Service Excellence and we do everything with the customer in mind."
- I am Motivated, Passionate, Creative.
Madi P.
"Living on the Upper West Side,
Via makes it easy to get downtown for a cheap price and you never know who
you'll meet."
Nicki Zenker
"The
Food Network Magazine website is great: Being responsive for BBQs at home, the online recipes are a tremendous
help to impress our guests!"
Jay Leitner
"I look to
Complex Networks for its unique curation of the latest on hip-hop culture
from music, fashion and sports."
Mike Fielding
Harris Teeter: A Premium Brand of Community Involvement.
Harris Teeter believes that by giving back to our communities, we can build incredible neighborhoods for all of us. We see
getting involved in our communities at the local store level and through corporate contributions as an
important part of doing business. But more importantly, we want vibrant neighborhoods because that's
where our associates and customers live.
Summary: Assists in planning, organizing, and management of an assigned group of categories to optimize sales, profit and meets marketing, financial, and corporate growth objectives by performing the following duties.
Essential Duties and Responsibilities include the following, but is not limited to:
•Creates and develops a long term plan and strategy for marketing, sales, and financial plans for the sustainable growth of the categories managed
•Manages a portfolio of different items, brands, and suppliers developing appropriate promotional strategies for the success of each
•Conducts market analysis to develop category strategies, define category roles, and achieve strategy objectives for each category managed
•Effectively manages in-store placement of assigned products on shelf and off shelf to include creation of schematics through space management tools and promotional and everyday merchandising that optimizes traffic flow through the store
•Develop a strategic and comprehensive category assortment and item sales plan that supports the overall Harris Teeter marketing strategy; Participates in overall product strategy, research and development requirements, and manufacturing coordination for new and emerging products
•Monitors everyday inventory and appropriately forecasts promotional inventory to successfully complete category objectives
•Identifies market potential, estimates potential sales, introduces new items to market, identifies distribution/channel issues, defines promotional activities, procures product, and manages mature product through phase-out
•Monitors and maintains retail pricing according to company approved pricing strategy in alignment with category roles
•Makes category financial projections by week, period, and year
•Meets sales and profit and other financial goals for assigned products
•Coordinates program planning with vendor to ensure identification of appropriate manufacturing schedules, goals, design criteria, costs and similar considerations
•Negotiates with suppliers for best cost and purchasing terms and promotional plans and opportunities
•Provides financial and technical justification for product selection and definition
•Prepares product development objectives and schedules for all phases of product development and introduction to market
•Conducts and analyzes market research identify changing trends, adjusts accordingly to deliver company objectives and lead new trends versus following
•Analyzes customer focused insights regarding the product and categories managed
•Work alongside sales agents and national accounts sales teams to translate customer insights into strategies which drive performance of each category managed
•Meets with supplier community on regular basis to evaluate item assortment and develop category and promotional plans
•Develops strong working relationships with supplier community, procurement, own brand team, marketing, and store operations teams
•Ensures stores receive appropriate levels of service from suppliers
•Coordinates efforts of indirect merchandising support staff
•Collaborates with a wide variety of functional areas such as sales, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities to accomplish company goals
•Provides technical expertise and training to support departments
•Visits both Harris Teeter and Competitor stores to determine effectiveness of programs and understand the retail marketplace
•Stays current on industry trends and topics
•Attends conferences and trade shows related to the department, upon approval by supervisor
•Maintain accurate and adequate records, contract and other information vital to protecting company assets which would include the following: New Vendor Form, Certificate of Insurance, Signed W-9 Form, Vendor Acknowledgment Form and the Harris Teeter Product Disposition Form
•Maintain current knowledge of, comply with and enforce all company and local / state / federal regulatory requirement relating to food products and food safety
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; collects and researches internal and external syndicated data; uses intuition and experience to complement data; designs work flows and procedures.
Design - Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; completes projects on time and budget; manages project team activities.
Technical Skills - assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Customer Service - manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; mobilizes others to fulfill the vision.
Team-work - Balances team and individual responsibilities; gives and welcomes feedback; able to build morale and group commitments to goals and objectives.
Quality Management - Seeks to improve and promote quality; demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Negotiation Skills – Negotiates with suppliers for best cost, purchasing terms, promotional plans and opportunities. Understands ramifications of business decisions and takes measures to ensure fairness in negotiations.
Cost Consciousness - Develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Diversity - demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriately an alternate plan.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Initiative - Volunteers readily; seeks increased responsibilities; looks for and takes advantage of opportunities.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Safety and Security - Observes safety and security procedures.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Certificates and Licenses:
Category Management Development and Training Level I must be completed within 12 months of accepting position or being enrolled in Training Classes.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Experience:
Required: Bachelor's degree from a four-year college or university. A minimum of 2 years experience in Category Management -or- of 2 years experience as a Harris Teeter Field Specialist, Assistant Manager, Co-Manager, or Store Director/Manager -or- an equivalent combination of education and experience.
Preferred: Previous Category management experience, or 2 years Consumer Product Group (CPG) experience in area of expertise.
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, word processing software; Microsoft Excel spreadsheet software; Soft Grocer inventory software; BICEPS/TRICEPS order processing systems, Micro Strategy database software, and Ad Display PIPPA Software.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the office work environment is usually moderate.
The current position is a hybrid working model which requires the associate to be present in office 3 days per week and is subject to change at anytime.
Travel: Is required of up to two weeks at a time, and could be in excess of 25 nights per year annually and may include travel out of the country.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; use hands to type, handle, or feel; reach with hands and arms and taste or smell.
Additional Information
Compensation
Benefits
You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.
Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
